What is ParkMobile?
The ParkMobile app allows users to pay for parking while sitting in their vehicle. If your cell phone does not have the ability to load apps the you can call the phone number posted on the signs located in the parking lot. The ParkMobile app will alert you 15 minutes prior to your parking time expiring. It also allows you to remotely extend your parking and has a find my car function.
Register and Get Mobile App
Register on the parkmobile website and download the app.
Parkmobile Phone Number
The ParkMobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is 877-727-5832.
Credit Cards Accepted
Credit cards accepted are: Visa, MasterCard, Discover, and American Express.
There is no cost to register with ParkMobile or to download the app. A transaction fee of 35 cents is charged each time you purchase parking in addition to the fee for time parked. Note that extensions of parking time are separate transactions, and each extension will have an additional transaction fee.
How Will Enforcement Officers Know That I've Paid?
The officer has the ability to upload information about parking that is paid for as they enter the lot. This process loads license plate numbers with paid parking, including purchases made via the ParkMobile app
Zone Number Information and Range
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your license plate to be identified by the parking enforcement officers. You MUST identify your ParkMobile zone number from the green ParkMobile sign located in your parking area to ensure you purchase parking for the correct lot.
Can a Refund Be Issued If Not Used? Why or why not?
All transactions are non-refundable once purchased. If you purchase more time or days than needed you will not be able to be refunded any remaining time or days.
Can Time Be Extended?
If you need more time than you initially paid for, you are able to extend your parking time as long as you haven't already chosen the maximum time allowed*. In order to extend a transaction, it must still be active and not yet expired.
*Example: if the maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 1 hour. Note that extensions of parking time are separate transactions, and each extension will have an additional transaction fee.
ParkMobile Helpful Links
If you need assistance using the ParkMobile app, ParkMobile has a number of video tutorials available online at their Tips & Demos page.